Responsible Gaming
Introduction to Responsible Gaming
At True Fortune Casino, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with casino games.
Please remember: the house always has an edge. Play within your means, set limits, and never gamble with money you cannot afford to lose.
Age Verification
In the United Kingdom, you must be at least 18 years of age to participate in gambling activities. True Fortune Casino takes age verification seriously and complies with all UK Gambling Commission regulations.
If you are under 18, please do not register or attempt to use our platform. If you are aware of underage gambling on our site, please contact us immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, seek help immediately:
- Gambling with larger amounts than intended
- Repeatedly trying to cut back or quit gambling without success
- Thinking about gambling constantly or planning the next session
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying to friends and family
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to gamble
- Neglecting work, school, or family responsibilities due to gambling
- Becoming irritable or anxious when unable to gamble
- Risking important relationships, job, or educational opportunities
Self-Help Tools and Limits
True Fortune Casino provides a range of responsible gaming tools to help you stay in control:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Cap the amount you are willing to lose within a specific timeframe
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have wagered
- Time-Out: Take a break from gambling for a period you choose (24 hours to several weeks)
- Self-Exclusion: Permanently close your account if you feel you cannot control your gambling
You can access these tools in your account settings at any time. We encourage all players to use them proactively.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
United Kingdom
- GamCare – Free support, advice, and counselling for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – UK National Self-Exclusion Scheme
Website: www.gamstop.co.uk
Self-exclude from all UK licensed online gambling operators - Gamblers Anonymous – Free support meetings and peer support
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
Do not hesitate to reach out. Problem gambling is a recognised condition, and support is available. Whether you are concerned about your own gambling or that of a friend or family member, there is no shame in seeking help.
Contact one of the organisations above, speak to a trusted friend or family member, or visit your GP for further support. Recovery is possible, and help is only a phone call away.
Your wellbeing is our priority. Play responsibly.